| Year | 2012 |
|---|---|
| Authors | Hsin-Ginn Hwang ,Ray-Fu Chen, Ju-Ling Hsiao, Hsin-Ginn Hwang |
| Paper Title | Measuring Customer Satisfaction of Internet Banking in Taiwan: Scale Development and Validation |
| Journal Title | Total Quality Management & Business Excellence |
| Vol.No | 23 |
| Issue.No | 7 |
| Page(s) | 749-767 |
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