| Year | 2009 |
|---|---|
| Authors | Min-Jen Tsai /Min-Jen Tsai* |
| Paper Title | From OEM to Brand Name Enterprise: the Transformation of the After-Sales Service of MiTAC, Inc.Journal of Services Technology and Management |
| Journal Title | International Journal of Services Technology and Management |
| Vol.No | 11 |
| Issue.No | 4 |
| Page(s) | 390-410 |
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